**To be updated shortly, for now please reach out to support at email@example.com.**
We are noticing problems with CSV file formats when working with Excel. There are multiple formats for CSV available and we've found some of them are not compatible.
At the moment we've had the best luck with CSV (MS-DOS) for our PC's. Macintosh users and others with problems may have to experiment with different formats.
As we learn more we will update this FAQ.