How to import customers

Customers can be imported into Cheqbook from a CSV file (comma separated values). We built it to work with QuickBooks standard export format, but it should work with other system formats as well. See the example file attached to get an idea of how it should be formatted. 

To import a customer list:

  • Log in to Cheqbook and select your company (if you have access to more than one company).
  • Navigate to the Customer section
  • Click "Import" at the top right of the page
  • The next page should be titled "Import Customers." Click on the "choose file" button and select the file you want to upload.
  • You can "Preview" the upload to see the customers that will be imported. This is also to make sure the system can read the CSV file properly and the data looks correct before actually creating records.
  • If everything looks good, then click "Upload."

Some things to note:

  • The "Preview" step is optional.
  • Customers with duplicate names, either from the file or already in the system, will be ignored.
  • We do not save the file; we read from it and then discard it.

Here is more information on best practices when converting to Cheqbook.


Have more questions? Submit a request


  • 0
    Taufiq Raihan

    Did Not work When I try to Up Load In Excel Format That I have Save from My quick Book Customer list., Its Saying Invalid Byte format

  • 0
    Taufiq Raihan

    What Is CSv File? I had It Import From Q.B. in A Excel sheet. Do I need to Convert it It To CSv, If so How?

Please sign in to leave a comment.